1. How to Request a Refund

Email hello@postgit.com with the account email, invoice or receipt, plan name, and a short explanation. We review requests within 5 business days whenever possible.

2. Eligible Refunds

We generally approve refunds for accidental duplicate charges, billing errors, paid accounts that could not access the product, or first paid purchases requested within 14 days when Postgit materially did not work as described.

• Monthly plan refund requests should be sent within 14 days of the first paid charge.
• Yearly launch-deal refund requests should be sent within 14 days of purchase.
• Duplicate or mistaken charges can be reviewed even if discovered later.

3. Non-Refundable Situations

We may decline refund requests for completed billing periods, heavy plan usage followed by cancellation, violation of the Terms, abuse, missed cancellation deadlines, or requests made after the eligibility window. We do not provide automatic prorated refunds unless required by law or approved by support.

4. Cancellations

You can cancel a paid subscription to stop future renewal charges. Cancellation does not automatically refund the current billing period, but you can still contact support if something went wrong with the charge or access.

5. Processing Time

If a refund is approved, we submit it through the payment processor. Bank or card networks commonly take 5 to 10 business days to post the credit, and exact timing depends on the payment method.

6. Legal Rights

Nothing in this policy limits any non-waivable refund, cancellation, or consumer rights that apply in your location.